OUR APPROACH
Before our clients invest in new projects to enhance their profitability, they need to know whether they will obtain support offered by the DTI. As payment is only made once the investment is made and certain performance criteria have been met, payment from the DTI cannot be assumed upfront. It is therefore important to work with specialists such as Dectra to guide one through the process.
As a first step, our technical and marketing director meets with the client to evaluate the project with the requirements of the support program in mind. Our findings and conclusions, including advice on how to structure for success, are confirmed in writing. Until this point no commitment is required from our client.
Once appointed to assist our client in obtaining DTI support, we begin the second stage which involves planning time lines, assigning responsibilities and collating the information required to complete the application documents.
Claiming the grant for our client, the third stage of our engagement, is dependent on our client’s compliance with the performance requirements stipulated in DTI’s letter of approval. Dectra monitors the client’s actions and performance requirements, providing a “hand holding” support during this process and providing written evaluations which cover important aspects.
Our task is completed only once our client has received the support.
In our business, it is possible to measure the success of our service and this enables us to bill our clients on a success basis.



